Customers FAQ | iKitchens & Renovation Ltd

What material furniture do you provide?

We offer 18mm bespoke made to measure cabinets made of quality grade board.

Is your delivery service free?

Yes we provide free of charge delivery service within Birmingham and surrounding areas up to 30 miles.

Do you offer installation service?

Yes. 

Do you offer a free design service?

Absolutely! We offer no charge for our design service for your kitchen and bedroom with no obligation to buy.

What guarantee do you provide?

We offer 5 years guarantee on all our kitchens doors and 24 months on our bedrooms.

How can I pay?

We accept all major credit and debit cards, cash, cheque, or bank transfer (including bankers’ draft).

What is your payment process?

On fitted kitchens and bedrooms we ask for a minimum of 25% deposit at the time you place an order. You will then have to pay 50% on delivery and 25% on completion -once you have signed our satisfaction note.

For Supply only kitchens and bedrooms we kindly ask for a minimum of 40% deposit & 60% on delivery.

How soon do you deliver?

Kitchens are delivered within 7-10 working days and bedrooms are delivered within 2-4 weeks.

What if my delivery arrives incomplete or damaged?

We do carry out careful checks before dispatching your items. However, in case of damanged or missing items, please notify us within 48 hours from delivery. Please, note that we cannot replace items that have been damaged or customised by you.

Have further questions? Please get in touch by emailing info@ikitchensandrenovations.com